Privacy Policy

Effective Date: May 1, 2025

This Privacy Policy explains how Sepliant ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, platform, and any other services offered by Sepliant (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account information: When you create an account, we collect your name, email address, password, and other information you choose to provide.
• Documentation and content: Information you input, upload, or store in the Services, such as documents, responses to questionnaires, and other content.
• Communications: Information you provide when you contact us, respond to surveys, or communicate with us in any way.
• Payment information: If applicable, we collect payment information when you subscribe to paid Services.

1.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

• Log information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, and your IP address.
• Device information: We collect information about the device you use to access the Services, including the hardware model, operating system, and unique device identifiers.
• Usage information: We collect information about your usage of the Services, such as the features you use and the actions you take.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your interactions with our Services and to personalize your experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Services
• Facilitate the document preparation process

3. How We Share Your Information

We may share the information we collect as follows:

3.1 With Service Providers

We share information with vendors, service providers, and consultants who need access to such information to perform services for us, such as companies that assist us with web hosting, payment processing, and customer support.

3.2 For Legal Reasons

We may share information if we believe that disclosure is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect the rights, property, and safety of Sepliant, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues
• Enforce our agreements, including our Terms of Service

3.3 Business Transfers

We may share or transfer information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

3.4 With Your Consent

We may share information with third parties when you direct us to do so or otherwise consent to the sharing.

4. Data Security

We take reasonable measures to help protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Data portability: You may request a copy of the information you have provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your information based on our legitimate interests.

To exercise these rights, please contact us at privacy@sepliant.com.

6. International Data Transfers

We are based in Virginia, United States and process and store information in the United States. If you are located outside the United States, we may transfer, process, and store your information in countries where data protection laws may be different or less protective than those in your country.

7. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Services or by other means. Your continued use of the Services after the updated Privacy Policy takes effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@sepliant.com.